Privacy Policy for ardenolvia.com

This privacy policy explains how ardenolvia collects, uses, and safeguards your information when you use our site and services in Australia. Please read the following to understand our commitment to your privacy.

Personal Information Collected

We collect information you provide for the purpose of responding to your requests, delivering reports, and fulfilling our services.

• Contact details such as your name, email address, and phone number, as provided through our forms.
• Information relevant to your property interests or requests, including location or market preferences.
• Records of your communications with our team, including emails and form submissions for inquiry response.
• Technical data including IP address, browser type, and usage statistics as required for site security and analytics.

How Information Is Used

Your data is only used for the purposes explicitly outlined below and is not sold to third parties.

• To deliver relevant property analysis and respond to specific inquiries you submit to us.
• To improve our website’s user experience, security, and performance.
• For administrative purposes related to providing our services, maintaining records, and fulfilling our obligations.
• To comply with legal, regulatory, and security requirements as mandated within Australia.

Legal Basis For Processing

We process your data in accordance with Australian privacy laws and only when there is a legitimate reason to do so.

Processing is based on your consent, service delivery requirements, and compliance with legal and regulatory standards. You have the right to withdraw consent at any time subject to legal obligations.

Information Sharing

We do not sell personal data. Data may only be shared in situations described below.

• With trusted service providers needed for business operations (such as web hosting or email services) who are bound by confidentiality agreements.
• When required by law or legal process in accordance with Australian regulations.
• For data security and fraud prevention where necessary to protect you, our business, or the public.

Data Security

We take the security of your personal data seriously. This includes implementing industry-standard safeguards such as encrypted communications and restricted access to sensitive data. All information is stored securely on Australian-based servers and reviewed regularly to prevent unauthorised access, loss or misuse.

Your Privacy Rights

You have certain rights under Australian privacy law regarding your personal data.

• Access your personal information held by us at any time, subject to identity verification.
• Request corrections to inaccurate, incomplete, or outdated personal data.
• Withdraw consent to data processing, provided no overriding legal requirements exist.
• Complain to the Office of the Australian Information Commissioner about data use or breaches.

Cookie Use Policy

We use cookies and similar technologies to secure your session and improve website performance. Cookies may be used to help tailor site functionality to your preferences or for analytics purposes.

Cookie Policy Cookie Policy

Contact Details

If you have questions, wish to exercise your rights, or need further information on our data practices, please contact us directly.

Privacy Policy Updates

We may update this policy to reflect regulatory or operational changes. Any change will be posted here and the effective date updated.